A Closer Look at SaaS
SaaS is the fastest-growing cloud segment — and for good reason. Here is how the model works and what it delivers.
SaaS applications are hosted at discrete data centres owned or leased by the SaaS vendor. The model uses a multi-tenant architecture, meaning customers share a common application platform while their unique configurations and data are stored separately.
A primary feature of SaaS is subscription-based pricing, which typically bundles full use of the application, a robust and secure computing infrastructure, free version upgrades, service level guarantees, and ongoing support.
Virtually any type of business application can be developed and delivered as a multi-tenant SaaS — enterprise business management, e-commerce, CRM, accounting, office productivity suites, communications, and marketing applications.
